Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At hearts4teens.org.uk, we're committed to promoting responsible gaming practices. Betting with Betfred should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

Betting is only available to individuals aged 18 years or older in the United Kingdom. We take age restrictions seriously and conduct verification checks to ensure all users meet legal requirements. If you are under 18, you must not use Betfred's services.

Warning Signs of Problem Gambling

Please be aware of these common warning signs that may indicate a gambling problem:

• Chasing Losses: Attempting to win back money you've lost by gambling more
• Hiding Gambling: Keeping your betting activities secret from family or friends
• Loss of Control: Gambling for longer periods or with larger amounts than intended
• Neglecting Responsibilities: Prioritising gambling over work, school, or family obligations
• Financial Strain: Borrowing money or experiencing debt due to gambling
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escalating Bets: Needing to gamble with increasing amounts to achieve the same excitement
• Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools and Controls

Betfred provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a given timeframe
• Reality Checks: Receive reminders during your gaming session about how long you've been playing
• Betting Limits: Restrict the maximum stake per bet
• Self-Exclusion: Voluntarily exclude yourself from Betfred for a period of your choosing (minimum 6 months)
• Account Closure: Permanently close your account if you wish to stop betting

We encourage you to use these tools proactively to maintain control over your gambling.

Support and Help Resources

If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free advice, support, and counselling for problem gamblers and their families. Available via webchat, phone, and email.
• GamStop (National Self-Exclusion Scheme)
  www.gamstop.co.uk
  Free service allowing you to self-exclude from all licensed UK gambling operators at once.
• National Problem Gambling Clinic
  Specialist NHS treatment service for gambling addiction. Referral available through your GP.
• Gamblers Anonymous
  Peer support groups across the UK. Meetings held regularly throughout the country.

International Support

• Australia
  Gambling Help Online – www.gamblinghelponline.org.au
• Canada
  Responsible Gambling Council – www.responsiblegambling.org
• United States
  National Council on Problem Gambling – www.ncpgambling.org
• Germany
  Bundeszentrale für gesundheitliche Aufklärung – Information and resources for gambling support.

Take Action Today

If you think you might have a gambling problem, or if someone you care about does, please seek help without delay. There is no shame in asking for support—gambling addiction is a recognised health condition, and recovery is possible with the right help.

Remember: You are not alone. Millions of people have sought help and gone on to live fulfilling lives. Contact one of the organisations above today for confidential, professional assistance.

For immediate crisis support, please call your local emergency services or contact a support organisation listed above.